/* QCS website chat widget. Colours come from the site tokens in qcs.bundle.css,
   so light and dark follow data-theme on <html>; the fallbacks cover pages
   that do not load the QCS design system. */

.qcs-chat {
	--qc-paper: var(--paper-2, #ffffff);
	--qc-sunk: var(--sunk, #e6eef3);
	--qc-ink: var(--ink, #16232a);
	--qc-muted: var(--muted, #55666e);
	--qc-rule: var(--rule, #d2dde3);
	--qc-btn: var(--btn, #0072b5);
	--qc-btn-hover: var(--btn-hover, #005f97);
	--qc-on-btn: var(--on-btn, #ffffff);
	--qc-accent: var(--accent, #009cea);
	--qc-accent-text: var(--accent-text, #0070ad);
	--qc-accent-soft: var(--accent-soft, #dcf1fc);
	--qc-font: var(--f-body, "Open Sans", system-ui, -apple-system, "Segoe UI", Roboto, sans-serif);
	font-family: var(--qc-font);
	font-size: 15px;
	line-height: 1.45;
	color: var(--qc-ink);
}

.qcs-chat *,
.qcs-chat *::before,
.qcs-chat *::after {
	box-sizing: border-box;
}

.qcs-chat-launcher {
	position: fixed;
	right: max(20px, env(safe-area-inset-right));
	bottom: max(20px, env(safe-area-inset-bottom));
	z-index: 1000;
	width: 56px;
	height: 56px;
	border: 0;
	border-radius: 50%;
	background: var(--qc-btn);
	color: var(--qc-on-btn);
	display: grid;
	place-items: center;
	cursor: pointer;
	box-shadow: 0 10px 24px -8px rgba(0, 24, 40, 0.45);
	transition: background-color 0.15s ease, transform 0.15s ease;
}
.qcs-chat-launcher:hover {
	background: var(--qc-btn-hover);
}
.qcs-chat-launcher:focus-visible,
.qcs-chat button:focus-visible,
.qcs-chat a:focus-visible,
.qcs-chat textarea:focus-visible {
	outline: 3px solid var(--qc-accent);
	outline-offset: 2px;
}
.qcs-chat-launcher svg {
	width: 26px;
	height: 26px;
}
.qcs-chat-launcher[aria-expanded="true"] {
	display: none;
}

.qcs-chat-panel {
	position: fixed;
	right: max(20px, env(safe-area-inset-right));
	bottom: max(20px, env(safe-area-inset-bottom));
	z-index: 1001;
	width: 380px;
	height: 560px;
	max-height: calc(100dvh - 40px);
	display: flex;
	flex-direction: column;
	background: var(--qc-paper);
	color: var(--qc-ink);
	border: 1px solid var(--qc-rule);
	border-radius: 14px;
	box-shadow: 0 24px 48px -16px rgba(0, 24, 40, 0.45);
	overflow: hidden;
	margin: 0;
	padding: 0; /* site CSS pads sections and headers; keep the panel's own box */
}
.qcs-chat-panel[hidden] {
	display: none;
}

.qcs-chat-header {
	display: flex;
	align-items: center;
	gap: 12px;
	padding: 14px 12px 14px 18px;
	border-bottom: 1px solid var(--qc-rule);
	border-top: 3px solid var(--qc-accent);
}
.qcs-chat-title {
	margin: 0;
	padding: 0;
	letter-spacing: normal;
	font-family: var(--f-display, var(--qc-font));
	font-size: 16px;
	font-weight: 700;
	color: var(--qc-ink);
	flex: 1;
}
.qcs-chat-subtitle {
	display: block;
	font-family: var(--qc-font);
	font-size: 12.5px;
	font-weight: 400;
	color: var(--qc-muted);
}
.qcs-chat-close {
	width: 36px;
	height: 36px;
	border: 0;
	border-radius: 8px;
	background: transparent;
	color: var(--qc-muted);
	display: grid;
	place-items: center;
	cursor: pointer;
}
.qcs-chat-close:hover {
	background: var(--qc-sunk);
	color: var(--qc-ink);
}
.qcs-chat-close svg {
	width: 18px;
	height: 18px;
}

.qcs-chat-log {
	flex: 1;
	overflow-y: auto;
	padding: 16px;
	display: flex;
	flex-direction: column;
	gap: 10px;
	overscroll-behavior: contain;
}

.qcs-chat-msg {
	max-width: 86%;
	padding: 9px 13px;
	border-radius: 14px;
	white-space: pre-wrap;
	overflow-wrap: anywhere;
	margin: 0;
}
.qcs-chat-msg.is-assistant {
	align-self: flex-start;
	background: var(--qc-sunk);
	color: var(--qc-ink);
	border-bottom-left-radius: 4px;
}
.qcs-chat-msg.is-visitor {
	align-self: flex-end;
	background: var(--qc-btn);
	color: var(--qc-on-btn);
	border-bottom-right-radius: 4px;
}
.qcs-chat-msg.is-notice {
	align-self: center;
	max-width: 100%;
	background: transparent;
	color: var(--qc-muted);
	font-size: 13px;
	text-align: center;
	padding: 2px 8px;
}

.qcs-chat-links {
	align-self: flex-start;
	display: flex;
	flex-direction: column;
	gap: 8px;
	width: 86%;
}
.qcs-chat-link {
	display: block;
	padding: 10px 14px;
	border: 1.5px solid var(--qc-btn);
	border-radius: 10px;
	background: var(--qc-accent-soft);
	color: var(--qc-accent-text);
	font-weight: 600;
	text-decoration: none;
}
.qcs-chat-link:hover {
	background: var(--qc-btn);
	color: var(--qc-on-btn);
}

.qcs-chat-typing {
	align-self: flex-start;
	display: inline-flex;
	gap: 5px;
	padding: 13px 14px;
	background: var(--qc-sunk);
	border-radius: 14px;
	border-bottom-left-radius: 4px;
}
.qcs-chat-typing span {
	width: 7px;
	height: 7px;
	border-radius: 50%;
	background: var(--qc-muted);
	animation: qcs-chat-bounce 1.2s infinite ease-in-out;
}
.qcs-chat-typing span:nth-child(2) {
	animation-delay: 0.15s;
}
.qcs-chat-typing span:nth-child(3) {
	animation-delay: 0.3s;
}
@keyframes qcs-chat-bounce {
	0%,
	60%,
	100% {
		opacity: 0.35;
		transform: translateY(0);
	}
	30% {
		opacity: 1;
		transform: translateY(-3px);
	}
}

.qcs-chat-form {
	border-top: 1px solid var(--qc-rule);
	padding: 10px 12px 8px;
}
.qcs-chat-row {
	display: flex;
	align-items: flex-end;
	gap: 8px;
}
.qcs-chat-input {
	flex: 1;
	min-height: 42px;
	max-height: 120px;
	resize: none;
	padding: 10px 12px;
	border: 1px solid var(--qc-rule);
	border-radius: 10px;
	background: var(--qc-paper);
	color: var(--qc-ink);
	font: inherit;
	line-height: 1.4;
}
.qcs-chat-input::placeholder {
	color: var(--qc-muted);
}
.qcs-chat-input:disabled {
	background: var(--qc-sunk);
	cursor: not-allowed;
}
.qcs-chat-send {
	width: 42px;
	height: 42px;
	flex: none;
	border: 0;
	border-radius: 10px;
	background: var(--qc-btn);
	color: var(--qc-on-btn);
	display: grid;
	place-items: center;
	cursor: pointer;
}
.qcs-chat-send:hover {
	background: var(--qc-btn-hover);
}
.qcs-chat-send:disabled {
	opacity: 0.5;
	cursor: not-allowed;
}
.qcs-chat-send svg {
	width: 18px;
	height: 18px;
}
.qcs-chat-note {
	margin: 6px 2px 0;
	font-size: 11.5px;
	line-height: 1.4;
	color: var(--qc-muted);
}
.qcs-chat-note a {
	color: var(--qc-accent-text);
}
.qcs-chat-hp {
	position: absolute;
	left: -10000px;
	width: 1px;
	height: 1px;
	overflow: hidden;
}
.qcs-chat-sr {
	position: absolute;
	width: 1px;
	height: 1px;
	overflow: hidden;
	clip: rect(0 0 0 0);
	white-space: nowrap;
}

@media (max-width: 599.98px) {
	.qcs-chat-panel {
		inset: 0;
		width: 100%;
		height: 100%;
		max-height: none;
		border: 0;
		border-radius: 0;
		padding: env(safe-area-inset-top) env(safe-area-inset-right) env(safe-area-inset-bottom)
			env(safe-area-inset-left);
	}
	.qcs-chat-input {
		font-size: 16px; /* stops iOS zooming into the field */
	}
}

@media (prefers-reduced-motion: reduce) {
	.qcs-chat-typing span {
		animation: none;
		opacity: 0.6;
	}
	.qcs-chat-launcher {
		transition: none;
	}
}